Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to providing reliable shipping and a smooth delivery experience.

Order Processing

Orders are processed within 1–7 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–10 business days
Australia: 7–15 business days
Europe: 7–15 business days
Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or peak holiday seasons.

Shipping Costs

Shipping charges are calculated at checkout based on the destination and selected shipping method. Any available free shipping promotions will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (where available). Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you.